For all of~Earth and Green & Blythe branded products, if you would like to return an item for a refund, please email orders@kleyo.co within 14 days of your order being delivered, with the reason(s) as to why you'd like to return you order and your order number. All items must be unused, un-damaged and in their original packaging. If we deem the item to have been used or it is damaged or missing the original packaging, we reserve the right to refuse a refund/exchange.

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The below terms apply to all products:

Packages

Please note, if you've ordered several different items your order may arrive in more than one package, and potentially at different times from each other.

Delivery costs

Please note, delivery costs for all items & orders and non-refundable. If you are entitled to a refund, you will be liable to cover any shipping costs yourself.

Wrong Address

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our print partner and destroyed. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.

Unclaimed

Shipments that go unclaimed are returned to our print partner and destroyed. Should you want to submit a new order, you will be liable for the costs of the new order.